Important information about COVID-19
Dear customers, suppliers and business partners,
the current situation - in times of the coronavirus pandemic - requires all companies to act with responsible behaviour
in Germany and Europe.
We are very grateful that so far there has been no COVID-19 case in our team and their environment and
we can process your order in the usual quality without significant restrictions.
This means in detail:
- All orders for goods in stock are processed and dispatched within the usual 24 hours.
- Our central warehouse in Hamburg remains open and we ship goods to all of Europe as usual
- Our team is additional there for you via Live Chat during the service times and we will also be personally by phone for you at Monday, Wednesday and Thursday from 9.00 to 15.30 h
- Through our online shop you can order our entire range 24 hours a day, 7 days a week, even from home.
At MODALO we see it as our duty to help reduce the further spread of COVID-19 and have already taken numerous measures:
- Discontinuation of all business trips
- No reception from external visitors / guests
- Discontinuation of internal meetings, replacement by telecommunications
- Discontinuation of all public events
- Increased hygiene measures
- Division of employees into small groups and teams, combined with spatial separation
- Independent assessment of the health status of employees with absenteeism from the first signs of a cold
Our contractual partners have assured us that your orders will be delivered. There are currently no delays in delivery.
There are also no delays in delivery to other European countries.
We are convinced that the supply and our service will be maintained in the usual quality, even taking these additional measures into account.
We wish you all the best and hope that you and your families get through this time well.
With best regards
Your MODALO Team